COVID-19 : We prepare your packages in compliance with safety rules

COVID-19 Update

PICKING YOUR ORDER

Our teams are working as quickly and safely as possible to get your order to you. We have implemented every measure recommended, as well as additional safeguards, to promote a safe and productive environment for our employees within our distribution centres. In some cases, for social distancing requirements, these health and safety precautions result in fewer people processing orders at one time than usual. With that in mind, deliveries may take 4 to 5 working days to despatch. We appreciate your continued patience at this time.

TRACKING YOUR ORDER

You can keep track of your order as soon as it leaves our distribution centre by clicking on the tracking link within your order despatch confirmation email.

DELIVERING YOUR ORDER

Our carriers are also taking precautionary measures to ensure the safety of their drivers and our customers by operating a contact free delivery service so you won’t be required to sign for any parcel that’s delivered. We will also continue to send email notifications upon dispatch to confirm delivery information.

GLOBAL SHIPPING

We will continue to deliver your favourite products as quickly and safely as possible and that new stock is continuing to arrive on a daily basis. We are facing some challenges in delivering to some countries outside the UK. We're doing our effort to deliver your products to your home in 15 business days at max. To get more info, click here to contact us.